Support
Tech Support
Comprehensive Support for Our Technology
At REXER, we believe technology should be as adaptable as it is intelligent. Our devices are designed for easy upgrades and effortless repairs, and our support team ensures you get the most out of every component. From setup to replacement and security, we make your REXER experience seamless, reliable, and future-ready.
Onboarding Assistance
Set up your REXER device with ease. Our team helps you assemble, configure, and personalize each detachable module so your technology starts performing right out of the box.
Troubleshooting
We provide quick, accurate solutions for hardware and software issues. Whether it’s a detachable module or a system update, our experts ensure your device always performs at its best
Maintenance and Upgrading
Upgrade your components effortlessly. From replacing a camera module to enhancing memory or power units, REXER’s team ensures your device evolves with your needs.
Security Threats
Your modular device deserves advanced protection. We safeguard every REXER product with intelligent security systems that detect, prevent, and resolve digital threats in real time.
Multi-cloud Security
REXER’s connected ecosystem keeps your data synchronized and protected across multiple cloud environments. Your privacy and accessibility remain secure, wherever you go.
Component Compatibility Support
Not sure which new module fits your device? Our specialists help you identify compatible upgrades and ensure seamless attachment and performance for all REXER components.
Reliable Support for a Smarter World
The REXER Support Team provides quick, reliable, and expert assistance to keep your devices running at their best. We ensure every customer enjoys smooth, secure, and effortless technology performance.
REXER X Series — Concept
Sleek bezel. high-performance hardware, long battery life
What We Do
Frequently Asked Questions
At REXER Smart Devices Pvt. Ltd., we are dedicated to providing clear information and consistent support to enhance every customer experience. Below are answers to some of the most common questions regarding our products, services, and policies.
What products does REXER manufacture?
REXER specializes in designing and manufacturing high-performance smart devices, including smartphones, tablets, laptops, and wearable electronics. Each product is engineered with advanced components and optimized software to deliver efficiency, security, and seamless connectivity.
Does REXER provide after-sales service and warranty support?
Yes. Every REXER device is backed by comprehensive warranty coverage and dedicated after-sales support. Our technical specialists ensure timely resolution of product issues through authorized service centers and remote diagnostics.
How does REXER ensure data privacy and device security?
REXER integrates multi-layered encryption, AI-driven monitoring, and secure firmware updates into every device. Our systems are designed to detect, prevent, and mitigate cyber threats, ensuring user data remains protected at all times.
Can businesses partner with REXER for bulk orders or enterprise solutions?
Absolutely. REXER offers enterprise-grade solutions and bulk partnerships for businesses seeking customized smart device integration. Our corporate division provides tailored configurations, scalability planning, and technical support for enterprise deployments.
How can customers contact REXER for product or service support?
Customers can reach our support team by phone, email, or through the official website. Our service hours are from 9:00 AM to 6:00 PM, and all inquiries are handled by trained professionals to ensure accurate and timely assistance.
Where are REXER products available for purchase?
REXER products are available through our official websites (rexer.in and rexer.shop) and authorized retail partners. We recommend purchasing only from verified sellers to ensure authenticity and warranty protection.
What products does REXER manufacture?
REXER specializes in designing and manufacturing high-performance smart devices, including smartphones, tablets, laptops, and wearable electronics. Each product is engineered with advanced components and optimized software to deliver efficiency, security, and seamless connectivity.
Does REXER provide after-sales service and warranty support?
Yes. Every REXER device is backed by comprehensive warranty coverage and dedicated after-sales support. Our technical specialists ensure timely resolution of product issues through authorized service centers and remote diagnostics.
How does REXER ensure data privacy and device security?
REXER integrates multi-layered encryption, AI-driven monitoring, and secure firmware updates into every device. Our systems are designed to detect, prevent, and mitigate cyber threats, ensuring user data remains protected at all times.
Can businesses partner with REXER for bulk orders or enterprise solutions?
Absolutely. REXER offers enterprise-grade solutions and bulk partnerships for businesses seeking customized smart device integration. Our corporate division provides tailored configurations, scalability planning, and technical support for enterprise deployments.
How can customers contact REXER for product or service support?
Customers can reach our support team by phone, email, or through the official website. Our service hours are from 9:00 AM to 6:00 PM, and all inquiries are handled by trained professionals to ensure accurate and timely assistance.
Where are REXER products available for purchase?
REXER products are available through our official websites (rexer.in and rexer.shop) and authorized retail partners. We recommend purchasing only from verified sellers to ensure authenticity and warranty protection.